Privacy Policy

Vivaah India is a luxury destination wedding planning company specialising in bespoke Indian weddings for NRI (Non-Resident Indian) couples and families worldwide. Our registered office is in India. References to "Vivaah India", "we", "us", or "our" in this policy refer to Vivaah India and its planning team.

For any privacy-related queries, please contact us at: privacy@vivaahindia.com

We collect personal information only when you voluntarily provide it to us or when it is generated through your use of our website.

Information you provide directly: - Name, email address, and phone number submitted via our contact or enquiry form - Wedding details including preferred dates, destinations, guest count, and budget range - Any additional information you choose to share in your message

Information collected automatically: - Website usage data including pages visited, time spent, and navigation paths (via Google Analytics 4) - Device type, browser, and approximate geographic location (country/city level) - Referring website or search query that brought you to our site

We do not collect payment card details, government identification, or sensitive personal data through this website.

We use the information we collect for the following purposes:

Responding to enquiries: When you submit our contact form, we use your name, email, and wedding details to respond to your enquiry, provide a consultation, and discuss your wedding planning requirements.

Service delivery: If you engage Vivaah India as your wedding planner, your personal information is used to coordinate vendors, venues, travel, and logistics on your behalf.

Email communications: With your consent, we may send you relevant information about our services, wedding planning guides, and updates. You may unsubscribe at any time.

Website improvement: Anonymised analytics data helps us understand how visitors use our website so we can improve content and user experience.

Legal compliance: We may process your data where required to comply with applicable laws and regulations in India and your country of residence.

We use Google Analytics 4 (GA4) to understand how visitors interact with our website. This service uses cookies — small text files stored on your device — to collect anonymised usage data.

GDPR compliance: In accordance with the General Data Protection Regulation (GDPR) and applicable privacy laws, Google Analytics is only activated after you provide explicit consent via our cookie consent banner. If you decline, no analytics cookies are set and no tracking data is collected.

What Google Analytics collects: Page views, session duration, device type, browser, and approximate location (country/city). IP addresses are anonymised. We do not enable Google Signals or cross-site tracking.

Managing cookies: You may withdraw your consent at any time by clearing your browser cookies and declining consent on your next visit. You may also opt out of Google Analytics tracking globally via Google's opt-out browser add-on at tools.google.com/dlpage/gaoptout.

Data retention: Analytics data is retained for 14 months in Google Analytics, after which it is automatically deleted.

We do not sell, rent, or trade your personal information to third parties. We share your information only in the following limited circumstances:

Service providers: We work with trusted vendors — venues, photographers, decorators, caterers, and travel coordinators — who need relevant details to deliver your wedding. We share only the information necessary for each vendor's specific role and require them to handle it confidentially.

Technology platforms: Your enquiry data is processed through our inbox and communication platform to manage correspondence. These platforms are bound by data processing agreements.

Legal requirements: We may disclose information if required by law, court order, or governmental authority in India or your country of residence.

Business transfers: In the event of a merger, acquisition, or sale of business assets, your information may be transferred as part of that transaction, subject to equivalent privacy protections.

Vivaah India operates primarily from India. If you are based in the European Economic Area (EEA), United Kingdom, Canada, Australia, or another jurisdiction with data protection laws, please be aware that your personal information will be transferred to and processed in India.

We take appropriate safeguards to ensure your information receives an adequate level of protection, including contractual protections with our service providers. By submitting an enquiry, you acknowledge this transfer.

We retain your personal information for as long as necessary to fulfil the purposes described in this policy:

• Enquiry data (no engagement): up to 12 months from the date of your last communication
• Active client data: for the duration of your wedding planning engagement and up to 3 years thereafter for legal and reference purposes
• Analytics data: 14 months (Google Analytics default retention)
• Email communications: until you unsubscribe or request deletion

After the applicable retention period, your data is securely deleted or anonymised.

Depending on your country of residence, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal data we hold about you
• Correction: Ask us to correct inaccurate or incomplete information
• Deletion: Request that we delete your personal data (subject to legal retention obligations)
• Restriction: Ask us to restrict processing of your data in certain circumstances
• Portability: Receive your data in a structured, machine-readable format
• Objection: Object to processing based on legitimate interests or for direct marketing
• Withdraw consent: Withdraw any consent you have given at any time

To exercise any of these rights, please contact us at privacy@vivaahindia.com. We will respond within 30 days. If you are based in the EEA or UK and are not satisfied with our response, you have the right to lodge a complaint with your local data protection authority.

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, disclosure, alteration, or destruction. These include secure data transmission (HTTPS), access controls, and regular security reviews.

While we take reasonable precautions, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security but are committed to protecting your information to the best of our ability.

Our website and services are intended for adults (18 years and older). We do not knowingly collect personal information from children under 18. If you believe a child has submitted personal information to us, please contact us at privacy@vivaahindia.com and we will promptly delete it.

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make material changes, we will update the "Last updated" date at the top of this page. We encourage you to review this policy periodically. Continued use of our website after changes are posted constitutes your acceptance of the updated policy.

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please contact us:

Vivaah India Email: privacy@vivaahindia.com Website: weddingplannerconference.com/contact

We are committed to resolving any privacy concerns promptly and transparently.